Security

Your Data, Your Control

aiXplain does not store, log, or use your prompts or responses for model training. Fine-tuned and customized models remain fully private and are never shared with third parties. You can opt out of agent session storage or route the data directly to your own database.

Flexible and Secure Deployment

aiXplain provides deployment flexibility to meet your security, compliance, and performance needs:

• Multi-tenant cloud (Default): AI models and agents are securely deployed in aiXplain’s multi-tenant cloud on AWS, abstracting the complexity of managing compute resources, while maintaining security, scalability, and global availability.
• Dedicated infrastructure: aiXplain offers dedicated instances with provisioned capacity, ensuring predictable performance, low latency, and enhanced security.
• Private cloud/on-prem deployment: Deploy aiXplain’s AI stack in your own private cloud or on-premises for full control over data residency and compliance.
• Proximity deployment: To meet regional compliance and performance needs, aiXplain partners with Azure, GCP, Oracle, NVIDIA, and others to enable proximity deployment, ensuring low latency, high performance, and data sovereignty. Businesses can deploy AI models closer to their operations, whether in KSA, UAE, or other regions while maintaining security and regulatory compliance.

Secure AI Architecture and Connectivity

All data is encrypted in transit (TLS 1.2 minimum) and at rest using industry-leading security standards to ensure confidentiality and integrity. On-demand, aiXplain provides dedicated VPNs for the customer infrastructure, enabling private, secure access without internet exposure. Granular API monitoring provides full visibility into AI usage for both your organization and customers—without requiring an external cloud account.

Compliance and Governance

aiXplain is designed for businesses that require strict compliance with industry standards, ensuring security, transparency, and governance in AI operations. The platform is SOC 2 Type I compliant (SOC 2 Type II certification by mid-2025). Audit and monitoring tools provide visibility and control over AI interactions, enabling organizations to maintain compliance and security. Additionally, compliance-aligned AI guardrails offer automated safeguards to meet regulatory requirements and prevent AI misuse, ensuring responsible and ethical AI deployment.