Both Builder and Team are usage-based: you’re charged in credits for every model, tool, or agent run.

• 1 credit = 1 USD
• Team includes 180 credits/month in the subscription. Excess credits roll to the next month.
• Builder has no included credits
• Builder and Team can top up as they go

When you call models or tools directly, you pay exactly the supplier’s price with no markup.

When you run agents or pipelines, we add a 20% orchestration fee.

Example: with GPT-5 priced at $1.25 per 1M input tokens and $10 per 1M output tokens:

• A model run costs = 0.00625 credits assuming 1,000 input tokens and 500 output tokens (1 credit gives you 160 runs).
• An agent run costs (model cost + tools cost) × 1.2 credits.

• Builder for prototypes and pilots. You only pay for what you use.
• Team for production workloads. You get higher limits, stronger governance and monitoring, and priority support to serve your use cases with confidence.
• Enterprise for enterprise-grade security and compliance with flexible deployment options (on-prem, private cloud, or dedicated compute). Includes faster throughput, data residency controls, and dedicated aiXperts for implementation support.

You get access to 180+ LLMs from providers like OpenAI, Claude, Amazon Bedrock, and others via your aiXplain key.

You can also bring your own keys (BYOK) for supported providers so model usage is billed directly by them instead of through aiXplain. Those runs still show up in your Transactions view, so you can monitor usage and cost in one place.

• Team gets a 50-credit grace buffer that’s applied automatically to prevent interruptions and deducted from your next billing cycle.
• If you run out of credits: when your balance hits zero, new model, tool, and agent runs will pause. You can add credits or enable auto top-up, and runs will resume automatically.
• If you hit plan limits (runs, storage, knowledge bases, etc.): existing workloads keep running, but new activity may be throttled, and you may not be able to create new assets until you free up capacity or upgrade to a higher plan.

Every run on aiXplain is tracked so you can see what it did, what it cost, and how it performed in the Transactions and Analytics dashboards.

Check our FAQ library or contact us.