Frequently Asked Questions

  • What is aiXplain?

    aiXplain is an Agentic OS for building, deploying, and governing AI agents at scale. It includes an agent builder, SDKs, marketplace of models and tools, governance micro-agents, and flexible deployment options (cloud, VPC, on-prem).

  • Do I need coding experience to use aiXplain?

    No. You can build agents using our visual Agent Builder in Studio or use our Python/JS/Swift SDKs for full programmatic control.

  • What training and certifications are available?

    We offer a free training course and feedback via Discord.

    For partners, we have a structured agent-building certification with self-paced lessons, hands-on projects, and expert feedback. Certification includes platform credits and optional support hours for your team. Learn more here.

  • Does aiXplain offer partnership programs?

    Yes. We offer Solution Partner and Talent Partner programs for companies and individual builders who want to deliver custom agents or integrate aiXplain into their products.

  • What are aiXplain Solutions?

    Solutions are pre-built, customizable multi-agent systems (e.g., HR Manager, Media Monitor, Executive Assistant). Each can be tailored to your data, workflows, or infrastructure.

  • Can aiXplain build custom agents for my business?

    Yes. Our aiXperts can design and deliver custom agents or full multi-agent solutions. Talk to our team.

  • Can I deploy aiXplain privately or on-prem?

    Yes. aiXplain supports cloud, VPC, hybrid, and fully on-prem deployments, including air-gapped environments. Our team can help provision required servers and manage your compute. You maintain full control of your data, models, and infrastructure.

  • Do I need a subscription?

    No, aiXplain uses a pay-as-you-go model based on model/tool/agent usage.
    A subscription model is available for increased performance, tailored onboarding, and priority support. See pricing details here.

  • How much does it cost to run an agent?

    Direct model or tool calls use supplier pricing, exactly as published by the supplier.
    Rates are visible on each asset card in Studio.
    For agents, deployment is for free. You only pay for what your agent uses: the supplier rate per model/tool call inside the agent plus a 20% service fee.

  • Can I work with my team on aiXplain?

    Yes. You can create teams, invite members, manage roles, share agents and tools, manage and track usage in one workspace.

  • Is my data secure on aiXplain?

    Yes. Data is isolated by team, never shared. Agents run with built-in governance (Inspectors, policies, RBAC), and on-prem options provide full data sovereignty. Learn more here.

  • Does aiXplain support MCP tools and agent-to-agent communication?

    Yes. aiXplain supports MCP-compatible tools and A2A (agent-to-agent) coordination. You can connect MCP servers to expose tools, and agents can call those tools or interact with other agents through the built-in orchestration layer. This allows multi-agent teams to plan, route tasks, share context, and collaborate seamlessly.

  • As a builder, where do I start?

    Register on aiXplain to access the Agent Builder in Studio and start from a template, or visit our docs for step-by-step guide and examples on how to build agents. Recommended: take our free Agent Builder course.

  • Where can I get help?

    You can reach us via the help widget on the platform. For builders, find our team on Discord.